Andorra Telecom

General framework

  • Law on the creation of the public company Andorra Telecom, SAU - Download
  • Regulation on the telecommunications infrastructure of the Principality of Andorra - Download
  • Decree on the general regulations applicable to the universal service for access to fibre optic internet at 100 Mbps - Download
  • Law on amateur radio and enthusiasts’ radio stations - Download
  • Regulation on the telecommunications infrastructure of the Principality of Andorra - Download
  • DDecree for the approval of the National Board for the Allocation of Wavelengths and nationally-used notes in Andorra - Download
  • Decree for the publication of the wavelengths which have already been awarded and/or assigned at the time of the approval of the National Board for the Allocation of Wavelengths- Download
  • Regulation on the legal system and the procedure to obtain certificates allowing the use of wavelengths between 146-174.075 MHz and 406-470 MHz - Download

General service conditions

  • General service conditions for access to fibre optic internet for companies - Download
  • General conditions for the fibre optic fixed telephony service for companies - Download
  • General conditions applicable to the fibre optic fixed telephony service - Download
  • General conditions applicable to the fibre optic IP television service - Download
Customer service
115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.

Central offices
875 000

from 8h to 17.15h (from monday to thursday)
from 8h to 15h (friday)

Telephone information
national and international
111

From 8:00 a.m. to 12 p.m. (from monday to sunday).

Customer service
+376 301115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.