Andorra Telecom

TELEVISION

TELEVISION

The television via optical fibre service is structured through its own platform and a grid that brings together the major Spanish, French and international general channels, the entire Movistar range and the channels specialising in sports. At the same time, due to its public responsibility Andorra Telecom guarantees that digital terrestrial television (DTT) reaches all households.

INTERNET

INTERNET

The other major service we offer is the Internet. The commitment to broadband fibre optics as a universal service in 2008 made us an internationally pioneering country, an aspect later confirmed in 2014 with the shut-down of the copper cable network. Andorra Telecom maintains its commitment to constant innovation. In 2017 we took on the renovation of the entire fibre optic network throughout the country, which meant the total renovation of the ONTs, the devices that users have installed at home, and the OLTs, which provide service to multiple customers.

TELECOMMUNICATION SERVICES

TELECOMMUNICATION SERVICES

Traditional telecommunications services are complemented by other products that allow data storage in data centres, in the cloud, and in other innovative systems for managing fleets. We have also begun a process of economic diversification to open up to new activities and markets, either alone or with strategic alliances with other companies.

MOBILE TELEPHONY

MOBILE TELEPHONY

Mobile telephony has also followed a path of constant evolution from the incorporation of Mobiland GSM in 1995 to 4G technology at a speed of 150MBps, which currently covers the main inhabited areas of the country and much of the territory.

OUR COMMITMENT TO ANDORRA

OUR COMMITMENT TO ANDORRA

To offer competitive and innovative digital, telecommunications and media services, and therefore to foster the socio-economic and digital development of our country.

To make our company a benchmark in technology and innovation, recognised for the quality of its products and services, for the excellence of its professionals and for its commitment and responsibility to society.

To lead the digitalisation of society with a solid technological and financial foundation, based on the diversification of our activities and investment in technology.

Customer service
115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.

Central offices
875 000

from 8h to 18h (from monday to thursday)
from 8h to 15h (friday)

Telephone information
national and international
111

From 8:00 a.m. to 12 p.m. (from monday to sunday).

Customer service
+376 301115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.