Andorra Telecom

One of the main pillars of customer satisfaction is the search for quality in all Andorra Telecom’s activities and processes, with a full guarantee of the protection of information as a result of the strict security protocols.

Quality

Our desire to enhance the quality of our customer service and to seek continuous improvement has led Andorra Telecom to implement an Integrated Management System.

Security Policies

Information security is defined as the protection of information from a wide range of threats.

Customer service
115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.

Central offices
875 000

from 8h to 18h (from monday to thursday)
from 8h to 15h (friday)

Telephone information
national and international
111

From 8:00 a.m. to 12 p.m. (from monday to sunday).

Customer service
+376 301115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.