Andorra Telecom



Connectivity is one of the great priorities of Andorra Telecom. With the aims of providing Internet access to the country’s residents and visitors and ensuring they enjoy a satisfying digital experience, we have developed a free Wi-Fi network, known as Andorra Wi-Fi, in the main shopping district formed by the avenues of Meritxell in Andorra la Vella and Carlemany in Escaldes-Engordany.

This large network, which has been up and running since 2014, spans two kilometres of the most important high street in the Pyrenees, as well as other key high-density tourist areas, such as:

- Central Park

- Bus Station

- National Library

- Avinguda Sant Joan de Caselles (Canillo)

- Plaça del Consell (Encamp)

- Centre d’Ordino

- Plaça de les Fontetes (La Massana)

- Plaça Germandat (Sant Julià de Lòria)

As well as the above-mentioned access points, the network is also extended for important events of a sporting or cultural nature.

The Internet service is free of charge and can be accessed via a portal, where users identify themselves before they sign in.

The free Andorra Wi-Fi connection allows visitors and residents alike to enjoy a fast connection, making it easy to use the country's mobile apps, such as Andorra Go! and Turisme Actiu. In 2016, a total of 315,619 different users connected to Andorra Wifi making just over 4 million connections.

Customer service
115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.

Central offices
875 000

from 8h to 17.15h (from monday to thursday)
from 8h to 15h (friday)

Telephone information
national and international
111

From 8:00 a.m. to 12 p.m. (from monday to sunday).

Customer service
+376 301115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.