News filtered by tag: broadband 

Dec14

Andorra Telecom concludes the renovation of the fibre optic network with success

A total of 35,000 terminals have been changed for individuals and companies in less than 10 months. Users have given the new network an 8 out of 10. Incidents have been reduced by 80%

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Sep11

More than 20,000 customers are already enjoying the new fibre optic service

The rate of incidences for the new fibre optic network terminals has fallen by 80%. Users have given a score of 8 out of 10 for the functioning of new devices

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Jun21

10,000 customers already have the new fibre optic

The devices of the active network in Sant Julià, La Massana and Santa Coloma have been replaced. The project, which will end in early 2018, is progressing as planned

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Monday 02 de January de 2017

Andorra now a 100 per cent fibre-optic country

Andorra Telecom completes the work to shut down copper telephone lines

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Customer service
115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.

Central offices
875 000

from 8h to 18h (from monday to thursday)
from 8h to 15h (friday)

Telephone information
national and international
111

From 8:00 a.m. to 12 p.m. (from monday to sunday).

Customer service
+376 301115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.